My four year old ****-**P recliner sofa broke .. the frame started coming apart in piec...

GetHuman-gchas's repair request issue with Flexsteel Industries, Inc. from June 2019

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My four year old ****-**P recliner sofa broke .. the frame started coming apart in pieces as I reclined. It has not had unusual wear, just normal sitting and reclining. Willits Furniture, where I bought it, repaired it for $***. I feel that since you guarantee the frames of your furniture for life, you should reimburse me for this repair.
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Flexsteel Industries, Inc.

repair request issue
Reported by GetHuman-gchas
Jun 27th, 2019 - 4 mons ago
I have an issue with Flexsteel Industries, Inc. too
Not resolved
Seen by 4 customers so far
Similar issue to 93 others
0 customers following this
Timeline
GetHuman-gchas started working on this issue
Jun 27th 12:06am
GetHuman-gchas indicated the issue is not fixed yet.
Jun 30th 6:09am