Before contacting them, items GetHuman1585295 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman1585295's own words
My husband and I, both seniors, saved and purchased your Flesteel electric recliner set for years ago. We have taken very good care of our special purchase but recently where my husband 's head rests on his sofa side the leather has developed three severe cracks. I have become very disappointed in your Flexsteel brand because I purchased it as I believed it was an excellent purchase. However I am very disappointed in the quality of the leather which was used and I wanted to make you aware of its poor quality and very short life span.*Is there anything you can suggest which I might use to help in the repair?*I felt like I needed to make you aware of my current undesirable situation and perhaps you can look into your future Flexsteel products before this happens to other customers. *Thank you .**WILMA CARRELL*PO BOX ****ANDERSON TX. **********.***.****
GetHuman1585295 did not yet indicate what Flexsteel Industries, Inc. should do to make this right.
I have an issue with Flexsteel Industries, Inc. too
How GetHuman1585295 fixed the problem
We are waiting for GetHuman1585295 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.