My Fivver account got suspended because I bought a service from a seller who was using...

GetHuman-marjorip's customer service issue with Fiverr from December 2020

Help with my Fiverr issue
First: share to improve GetHuman-marjorip's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-marjorip's own words
My Fivver account got suspended because I bought a service from a seller who was using the same IP address as I was. We were both sharing the same phone hotspot on a place that didn't have Wi-Fi. I wanted to buy her video editing services, and we wanted to do it with a proper platform to have it documented. Her account was new, my wasn't.*Now there is no way to get my money back. I lost almost *** dollars by getting my account suspended.

GetHuman-marjorip did not yet indicate what Fiverr should do to make this right.

How GetHuman-marjorip fixed the problem

We are waiting for GetHuman-marjorip to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Fiverr's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Fiverr issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Fiverr

Customer service issue
Reported by GetHuman-marjorip
Dec 9th, 2020 - 3 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1140 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman-marjorip started working on this issue
Dec 9th, 2020 4:37pm
GetHuman-marjorip indicated the issue is not fixed yet.
Dec 9th, 2020 8:55pm
GetHuman-marjorip indicated the issue is not fixed yet.
Dec 9th, 2020 8:58pm
GetHuman-marjorip indicated the issue is not fixed yet.
Dec 9th, 2020 8:58pm
GetHuman-marjorip indicated the issue is not fixed yet.
Dec 9th, 2020 8:58pm