Hello there,**One of my gigs was removed from Fiverr saying there was a copyright viola...

GetHuman5232164's customer service issue with Fiverr from September 2020

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The issue in GetHuman5232164's own words
Hello there,**One of my gigs was removed from Fiverr saying there was a copyright violation without Hint or detail as to what the violation was and without any prior warnings. To the best of my knowledge I have not used any content without license or permission. I sell animated explainer videos using vyond(paid) and I obtain most of my graphics from freepik.com with premium licence. Other graphics and illustrations I buy from other fiverr sellers, create myself or clients provide their graphic content sometimes. *I have contacted support and was asked to send a response to tell them that I believe it was a mistake and in good faith I have not violated any copyright. Which I did and I have not heard back from anyone. The case is still open with no one responding or helping. **Kindly let me know if this is something you can help with. **Thanks.

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Fiverr

Customer service issue
Reported by GetHuman5232164
Sep 4th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 905 others
0 customers following this

Timeline

GetHuman5232164 started working on this issue
Sep 4th, 2020 6:52pm
GetHuman5232164 indicated the issue is not fixed yet.
Sep 5th, 2020 12:02am