I need a refund on an order I made. *Seller created my AWS server. It was incorrectly c...

GetHuman-fendypie's customer service issue with Fiverr from June 2020

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The issue in GetHuman-fendypie's own words
I need a refund on an order I made. *Seller created my AWS server. It was incorrectly configured, causing me to be billed almost $****. I was reimbursed but had to delete all configurations first.**I complied but first had the seller save all of the data to reconfigure the server.*The seller did but somehow corrupted all of the data.**The new gig comprised of three things to properly setup server. First to install my application on the server, second to restore previous data, third to install dependencies so that application can run properly.**The seller lied and used other older data to restore since he had corrupted the most recent data. I discovered this by looking at the values. He did not disclose any of this. Third he tries to separate install the dependencies and incur more fees to do it because he is unable to figure out how. Even though the delivery time was agreed to be * day. We setup * to allow more time. It is past that date now and he has yet delivered the other agreed parts.**Lastly, upon our disagreement, he has removed all of the files off of the server. To prevent any more damages being done I have removed him from accessing my server because he already deleted my storage drive.

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Customer service issue
Reported by GetHuman-fendypie
Jun 25th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 747 others
0 customers following this

Timeline

GetHuman-fendypie started working on this issue
Jun 25th, 2020 4:54pm

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