I can't log into Fiverr anymore. Fiverr doesn't seem to recognize my email address and...

GetHuman4027146's Account Access issue with Fiverr from December 2019

Help with my Fiverr issue
Before contacting them, items GetHuman4027146 may need:
Name on the account, Billing address, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4027146's own words
I can't log into Fiverr anymore. Fiverr doesn't seem to recognize my email address and I don't know why. I have been using this email for over a year and bought many gigs and have all my emails for finished gigs on that email address. I need the email records of many of those gigs but can't access them.*I have tied many times to change my password but it still won't recognize my email current email address. But Fiver is only recognizing my old email address which is now useless. What can I do.

GetHuman4027146 did not yet indicate what Fiverr should do to make this right.

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Fiverr

Account Access issue
Reported by GetHuman4027146
Dec 2nd, 2019 - 2 years ago
Not resolved
Seen by 61 customers so far
Similar issue to 295 others
0 customers following this

Timeline

GetHuman4027146 started working on this issue
Dec 2nd, 2019 6:39pm
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Dec 2nd, 2019 6:40pm
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Dec 2nd, 2019 6:41pm
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Dec 2nd, 2019 6:41pm
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Dec 2nd, 2019 6:41pm