I am trying to log in to my Fiverr account using a username and password but each time...

GetHuman3820566's customer service issue with Fiverr from October 2019

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The issue in GetHuman3820566's own words
I am trying to log in to my Fiverr account using a username and password but each time it is prompting tht I am entering the wrong user name or password. Although I knew I was entering the right information but still I selected the "forgot password" icon and an email with password change link sent to me. When I clicked on that, it asked me to enter * digit code sent over my ph number. But to m surprise, i never get any otp even after waiting for several minutes. Thus I clicked the forgot password tab again over Fiverr and since then it is now not even showing to enter the otp page. The Page is showing that there is a network problem from my side and thus I should try later as they are unable to sent the otp. This is happening from last night and ofcourse there is no network issue to be precise. I am getting so frustated that I know the coorect information about my account, still I can not log in due to some reasons that is beyond my understanding. Please help.* Username- - contentrashi* Email - *****@***.com**Regards,*Rashi Malviya***********

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Fiverr

Customer service issue
Reported by GetHuman3820566
Oct 24th, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 1598 others
0 customers following this

Timeline

GetHuman3820566 started working on this issue
Oct 24th, 2019 11:34am

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