Dear sir or madam,*My Fiverr account number is *****@***.com, and I have an order in pr...

GetHuman-bestcher's customer service issue with Fiverr from November 2018

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The issue in GetHuman-bestcher's own words
Dear sir or madam,*My Fiverr account number is *****@***.com, and I have an order in progress currently, the documents sent to me by the seller cannot be displayed normally on my computer, they are displayed as random codes, and I have screenshots as evidence. This situation has never happened before. I think there is something wrong with the seller's files, not the*fault of my computer system, and the quality of the articles that I can see is poor, so I want to cancel the order. After a lot of communication with the seller, the seller refused to cancel, which has also wasted a lot of my time, and this makes me feel confused for the first time after using Fiverr several months. I need help from customer service. Please help me cancel my order, thanks.* Sincerely** CherryY
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Fiverr

Customer service issue
Reported by GetHuman-bestcher
Nov 18th, 2018 - 3 mons ago
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GetHuman-bestcher started working on this issue
Nov 18th, 2018 4:02pm