I came to an agreement with my seller on **$ for an offer. I proceeded through checkout...
GetHuman-noahmac's customer service issue with Fiverr from November 2018
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The issue in GetHuman-noahmac's own words
I came to an agreement with my seller on **$ for an offer. I proceeded through checkout to accept the offer and * times in a row got an error message saying that there was an error and i need to try again. I then checked my bankout and i was charged * times for the order that was never fulfilled. Overall, i have paid **$ and the seller has not received one cent meaning i will not get what i paid for unless the offer is completed. I tried filing a complaint through the fiver website and could not do this either because the offer was never completed and i didnt get an order ID. I would like two of the **$ charges refunded and the third to be put towards my offer sothat i can get what i paid for and my seller can get his money. I am dissapointed in what happened.
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