I was charged twice when I only ordered one service! My bank contacted me right away as...

GetHuman-loubna's customer service issue with Fiverr from April 2018

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The issue in GetHuman-loubna's own words
I was charged twice when I only ordered one service! My bank contacted me right away as I was charged twice from same company at about the same time. I asked my bank to cancel one of the paiement. Since my bank failed to do so I called them in order for them to give me my money back. You can indeed clearly see that I didn’t mean to make two persons. Oddly enough , I received a email from Fiverr threatening me !!!!!!!!!!!!!! Because I am disputing a charge. That is completely insane disrespectful inconsiderate and absurd. I am waiting from a prompt reply from you.
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Fiverr

Customer service issue
Reported by GetHuman-loubna
Apr 28th, 2018 - a yr ago
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Timeline
GetHuman-loubna started working on this issue
Apr 28th, 2018 4:45pm