I was charged twice when I only ordered one service! My bank contacted me right away as...

GetHuman-loubna's customer service issue with Fiverr from April 2018

1576 similar
0 following
Help with my Fiverr issue
First: share to improve GetHuman-loubna's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-loubna's next move: try the Fiverr help center.
Fiverr doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-loubna will want to follow the link below to head to their help center. We will check on GetHuman-loubna later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-loubna may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman-loubna's own words
I was charged twice when I only ordered one service! My bank contacted me right away as I was charged twice from same company at about the same time. I asked my bank to cancel one of the paiement. Since my bank failed to do so I called them in order for them to give me my money back. You can indeed clearly see that I didn’t mean to make two persons. Oddly enough , I received a email from Fiverr threatening me !!!!!!!!!!!!!! Because I am disputing a charge. That is completely insane disrespectful inconsiderate and absurd. I am waiting from a prompt reply from you.
GetHuman-loubna did not yet indicate what Fiverr should do to make this right.
I have an issue with Fiverr too
How GetHuman-loubna fixed the problem
We are waiting for GetHuman-loubna to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Fiverr's attention and get better help faster. Tap below to get started.
Having Fiverr issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-loubna fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-loubna
Apr 28th, 2018 - a yr ago
I have an issue with Fiverr too
Not resolved
Seen by 3 customers so far
Similar issue to 1576 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-loubna started working on this issue
Apr 28th, 2018 4:45pm