not able to attend gym, and now with all gyms close no need to pay for something i can't use

GetHuman-mtquin's Cancel membership issue with Fitness 19 from April 2020

Help with my Fitness 19 issue
Top Tip from another customer
You will need to cancel your account in a Sports club office.
The issue in GetHuman-mtquin's own words
The problem: not able to attend gym, and now with all gyms close no need to pay for something i can't use

GetHuman-mtquin did not yet indicate what Fitness 19 should do to make this right.

How GetHuman-mtquin fixed the problem
All phone numbers have been disconnected. I contacted a company called Cancel Hero. For **.** they do the canceling for you. An email will be sent when done. They stated that its possible that they may have to wait for the gym to open before it can be cancelled, but if they use a third party for billing it could be done right away. I work in the hospital and no time to keep track. This was my route there could be other ways. I hope to hear back from them soon.
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Fitness 19

Cancel membership issue
Reported by GetHuman-mtquin
Apr 15th, 2020 - a year ago
GetHuman-mtquin shared how to fix
Seen by 5 customers so far
Similar issue to 93 others
0 customers following this
Items needed
Account holder name
Membership number
Email address on the account
Billing address


GetHuman-mtquin started working on this issue
Apr 15th, 2020 6:04pm
GetHuman-mtquin confirmed the issue is fixed. Hooray!
Apr 15th, 2020 11:28pm

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