I canceled my membership last month in October **** by phone. I’m still being charged i...

GetHuman-golden_h's Overcharge/Strange charge issue with Fitness 19 from December 2019

Help with my Fitness 19 issue
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-golden_h's own words
I canceled my membership last month in October **** by phone. I’m still being charged in November and December. Please refund my $**.** from both months a discontinue my membership for real this time.

GetHuman-golden_h did not yet indicate what Fitness 19 should do to make this right.

How GetHuman-golden_h fixed the problem
I went to my bank. I told them how I had been paying for a service I didn’t receive because I had unsubscribed from that gym. They saw the unusual activity of a $*** increase on the month I unsubscribed and they blocked the gym from withdrawing more money from my account and refunded me.
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Fitness 19

Overcharge/Strange charge issue
Reported by GetHuman-golden_h
Dec 17th, 2019 - 2 years ago
Fixed
GetHuman-golden_h shared how to fix
Seen by 8 customers so far
Similar issue to 84 others
0 customers following this
Items needed
Account holder name
Membership number
Email address on the account
Billing address

Timeline

GetHuman-golden_h started working on this issue
Dec 17th, 2019 5:41pm
GetHuman-golden_h confirmed the issue is fixed. Hooray!
Dec 22nd, 2019 10:02am