Hello,**So nov ** I emailed the Chatsworth fitness ** email and the email that they ema...

GetHuman-miaangel's customer service issue with Fitness 19 from November 2018

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The issue in GetHuman-miaangel's own words
Hello,**So nov ** I emailed the Chatsworth fitness ** email and the email that they email about my billing . I wanted to cancel my membership and no one responded . I called today asking for what email was the best to contact the Chatsworth location ... ( he gave me the email I emailed about canceling ) and the man on the phone stated that I’d have to come in person to cancel or write a hand written not . No one responded to my * emails asking nor telling me the option to cancel. I would of come in that day before I was charged two days after for my annual fee as well as the **.** charge. **I feel as if they purposely ignored my email knowing that I had that fee.**I’m very upset with how they dealt with me and I felt as my email should of been answered and I should of been told the steps to cancel.**I was out of town and couldn’t call since my service wasn’t working were I was so that’s why I emailed .
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Fitness 19

Customer service issue
Reported by GetHuman-miaangel
Nov 17th, 2018 - 3 mons ago
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GetHuman-miaangel started working on this issue
Nov 17th, 2018 12:18am