I purchased my Fitbit under Order Number W***EH*ZY Order Date **********.*The display i...

GetHuman-jrfry's Warranty Claim issue with Fitbit from June 2020

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The issue in GetHuman-jrfry's own words
I purchased my Fitbit under Order Number W***EH*ZY Order Date **********.*The display is not functioning - I can only see grey lines.*I have followed the instructions on your website to resolve the issue (plugged it into charger and held button for ** seconds) several times and the screen has not returned to normal.*I have also tried to change the watch display several times and this has not resolved the issue.*It is still recording the data but the watch interface is unusable.*I would like a replacement Fitbit.*My phone number is ***** ******. I have inserted my email address in the box below. *I look forward to hearing from you

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How Do I File a Warranty Claim for My Fitbit Device?How Do I Do If I'm Having Problems with My Fitbit App?How do I get device support from Fitbit?Can my Fitbit be repaired?
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Fitbit

Warranty Claim issue
Reported by GetHuman-jrfry
Jun 8th, 2020 - 5 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 3149 others
0 customers following this

Timeline

GetHuman-jrfry started working on this issue
Jun 8th 10:31am