Purchased fitbit versa * mid nov ****. One week ago it just froze and resetting and upd...

GetHuman-yosemedi's Device Support issue with Fitbit from December 2019

Help with my Fitbit issue
First: share to improve GetHuman-yosemedi's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-yosemedi may need:
Order number, Name on account, Email address on account, Billing address, and Phone number on account
The issue in GetHuman-yosemedi's own words
Purchased fitbit versa * mid nov ****. One week ago it just froze and resetting and updating the app does nothing. You cant swipe or check anything on it at all.

GetHuman-yosemedi did not yet indicate what Fitbit should do to make this right.

I have an issue with Fitbit too
How GetHuman-yosemedi fixed the problem

We are waiting for GetHuman-yosemedi to fix the problem and share the solution with the rest of us customers.

Please help with my Fitbit issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Fitbit customer problems.
How Do I Recover My Fitbit Account?How Do I Return a Product to Fitbit?How Do I Add a Second Fitbit to My Account?How Do I Add a Second Fitbit to My Account?How Do I File a Warranty Claim for My Fitbit Device?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I recently purchased a Fitbit Versa * and found that the updated Fitbit app that...Bought a Fitbit versa on *** ****** the wrist band broke * weeks ago went backFitbit smartwatch is not on. Model name is Fitbit versa.Purchased a Fitbit Versa in November of ****. Quit working about * months ago. Wi...I purchased a Fitbit Versa on **********. It worked for about a month. On...My Fitbit versa will not come onfitbit versa will not hold a charge
Do you have a customer issue as well?
We can help you get Fitbit's attention and get better help faster. Tap below to get started.
Having Fitbit issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Fitbit

Device Support issue
Reported by GetHuman-yosemedi
Dec 27th, 2019 - 2 years ago
I have an issue with Fitbit too
Not resolved
Seen by 12 customers so far
Similar issue to 3653 others
0 customers following this

Timeline

GetHuman-yosemedi started working on this issue
Dec 27th, 2019 7:10am

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies