Alta. After * months of use, battery dies in less than * days. I have tried to reset i...
GetHuman3971368's Device Support issue with Fitbit from November 2019
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The issue in GetHuman3971368's own words
Alta. After * months of use, battery dies in less than * days. I have tried to reset it numerous times and cleaned contacts numerous times over the last * months. I had the original Fitbit for * years and loved it. Battery lasted a week. I do NOT LIKE THE Alta model, has never maintained a charge more than *.* days. PLEASE TELL ME HOW TO GET MY ALTA TO TAKE AND MAINTAIN A CHARGE THAT LASTS MORE THAN *.* DAYS. If not, how do I return it to the factory for a replacement.
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