I believed my Fitbit versa was water resistant up to ** m but after light swimming in t...
GetHuman-lanortia's Warranty Claim issue with Fitbit from October 2019
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The issue in GetHuman-lanortia's own words
I believed my Fitbit versa was water resistant up to ** m but after light swimming in the ocean the face fell off. Is there a difference in what water it is resistant to? I’ve had it for around a year and am very disappointed that it failed me. I have been very careful with it and rely on it so much I am lost without it. I am hesitant to purchase another in case this is a common problem. Please let me know if it is covered for this issue. Unfortunately it was a gift and I do not have the receipt to find the retailer. Thanks
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