Hello,*I am having problems with my Fitbit Versa receiving notifications. I have had...

GetHuman3399327's Problem With the App issue with Fitbit from August 2019

Help with my Fitbit issue
Top Tip from another customer
If you are having technical difficulties with your Instagram app please make sure the app is up to date. You can also try to restart your phone or computer. If all else fails, delete the app, then re-download it and sign in.
The issue in GetHuman3399327's own words
Hello,*I am having problems with my Fitbit Versa receiving notifications. I have had * separate occasions where it stops showing me my text messages and phone calls. None of the trouble shooting solutions worked and I had to remove the device and reload it for them to work again. Why does this keep happening? It happened this week and it is very frustrating. When I reloaded it this time, my dashboard changed. I hate the new dashboard! I saw from the community forum that you can't go back. That is unfortunate! Please give us the option to change back to the original dashboard. **Teresa Musser

GetHuman3399327 did not yet indicate what Fitbit should do to make this right.

How GetHuman3399327 fixed the problem
The only way I was able to fix the problem was to remove the device and set it back up as it was a new one.
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Fitbit

Problem With the App issue
Reported by GetHuman3399327
Aug 9th, 2019 - 2 years ago
Fixed
GetHuman3399327 shared how to fix
Seen by 17 customers so far
Similar issue to 7547 others
0 customers following this
Items needed
Order number
Name on account
Email address on account
Billing address
Phone number on account

Timeline

GetHuman3399327 started working on this issue
Aug 9th, 2019 8:53pm
GetHuman3399327 confirmed the issue is fixed. Hooray!
Aug 10th, 2019 2:14pm

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