I purchased a Fitbit Ionic Smart Watch on ** June ****.*It has been working well until...

GetHuman-brynrove's tech support issue with Fitbit from March 2019

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I purchased a Fitbit Ionic Smart Watch on ** June ****.*It has been working well until about * weeks ago when the watch screen did not show the watch face. *I tried pressing the left side and lower right buttons together, but it didn’t do anything. *When I clean the charging contacts and put it on charge, nothing will come on the screen even after about ** minutes of being on charge.*I am in England on holiday at the moment and will be returning to France on * April. Therefore I only have the watch with me, not the box it came in or the spare watch straps.*What do you suggest please.*Many thanks, Bryn Bowers
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tech support issue
Reported by GetHuman-brynrove
Mar 27th, 2019 - 23d ago
I have an issue with Fitbit too
Seen by 5 customers so far
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GetHuman-brynrove started working on this issue
Mar 27th 5:46pm
GetHuman-brynrove indicated the issue is not fixed yet.
Mar 30th 5:55pm
GetHuman-brynrove confirmed the issue is fixed. Hooray!
Mar 30th 9:51pm