I am trying to figure out what my fitbit password is but when I do the reset it comes u...

GetHuman-jcdenomm's customer service issue with Fitbit from March 2019

1 view
 | 
4058 similar
 | 
0 following
Help with my Fitbit issue
First: share to improve GetHuman-jcdenomm's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jcdenomm's next move: talk to Fitbit when they open.
Fitbit's call center is closed now. We will send GetHuman-jcdenomm a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-jcdenomm may need:
Order number, Name on account, Email address on account, Billing address, and Phone number on account
The issue in GetHuman-jcdenomm's own words
I am trying to figure out what my fitbit password is but when I do the reset it comes up with a screen that says use google lock and when I say yes it automatically puts me in the app. At work we are using MC HUB for our company rewards and I am trying to link my fitbit to it but it always opens the app instead of asking me to approve access for that application. Can you help me with this issue ?*Thanks*Gerard A. Denomme
GetHuman-jcdenomm did not yet indicate what Fitbit should do to make this right.
I have an issue with Fitbit too
How GetHuman-jcdenomm fixed the problem
We are waiting for GetHuman-jcdenomm to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Fitbit's attention and get better help faster. Tap below to get started.
Having Fitbit issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jcdenomm fixes it.
This email address isn't valid

Fitbit

Customer service issue
Reported by GetHuman-jcdenomm
Mar 12th, 2019 - 5 mons ago
I have an issue with Fitbit too
Not resolved
Seen by 1 customer so far
Similar issue to 4058 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jcdenomm started working on this issue
Mar 12th 5:28pm