I purchased a fitbit charge * in Dec ****. The half square clip that helps hold the ban...

GetHuman2459091's customer service issue with Fitbit from March 2019

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The issue in GetHuman2459091's own words
I purchased a fitbit charge * in Dec ****. The half square clip that helps hold the band in place has flung off while taking the fitbit off & now can't wear it. Was curious if parts are under warranty as I havent had it very long & dont understand how it could have flung off in the firat place. Qould really appreciate a response so I know how to go about getting it fixed. Thank you. Cassandra Parker
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Fitbit

Customer service issue
Reported by GetHuman2459091
Mar 12th, 2019 - 5 mons ago
I have an issue with Fitbit too
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Seen by 2 customers so far
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GetHuman2459091 started working on this issue
Mar 12th 6:23am