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The issue in GetHuman-pennieca's own words
The Ionic would not pair with my iphone *SE, but worked otherwise from the time I opened it at Christmas through the beginning of February. I woke up one morning and the date was wrong. I tried to restart to go back to factory settings (hoping the date and the sync issues would resolve), and then the device wouldn't turn on or charge. Now it's just a dead black screen.
GetHuman-pennieca did not yet indicate what Fitbit should do to make this right.
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