Dear Fitbit, **I am having trouble with my Fitbit Blaze and i've tried everything on th...

GetHuman2321759's customer service issue with Fitbit from February 2019

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The issue in GetHuman2321759's own words
Dear Fitbit, **I am having trouble with my Fitbit Blaze and i've tried everything on the community forums for a solution. **Yesterday, my Blaze stopped tracking my Heart Rate, it was working * days before during my work outs and daily tracking. **I've tried everything in the settings, restarting, shutting down, removing my Blaze from the app and adding it back again. **The lights on the back of the Blaze still flashes very bright, battery life is as per usual after ** years of usage. **I've set to auto and on for the settings but still no luck. **Can you assist? **Cheers!****Nicholas Chan*Malaysia
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Customer service issue
Reported by GetHuman2321759
Feb 27th, 2019 - 3 mons ago
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Feb 27th 11:04pm