I have recently purchased fitbit alta hr tracker .N im having samsung galaxy j* infini...

GetHuman-drkalpan's customer service issue with Fitbit from February 2019

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The issue in GetHuman-drkalpan's own words
I have recently purchased fitbit alta hr tracker .N im having samsung galaxy j* infinity mobile. Im having problem in updating firewarm.i restarted my phone ..restarted blue tooth ..checked on faster Wi-Fi. But still it's not updating .after few minutes it shows (! ) this sign on tracker n restart.after few attempt .. it stops .what should I do .*Is any problem with mobile model.*Since two days most of time in doing this only .now getting fed up.. N trusted. Please suggest me solutions
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Customer service issue
Reported by GetHuman-drkalpan
Feb 18th, 2019 - 8 mons ago
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GetHuman-drkalpan started working on this issue
Feb 18th 6:04pm