fitbit charge * a gift bought on ** ** **. Losing time now ** mins slow. Trouble char...

GetHuman2224655's customer service issue with Fitbit from February 2019

7 views
 | 
3548 similar
 | 
0 following
Help with my Fitbit issue
First: share to improve GetHuman2224655's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2224655's next move: talk to Fitbit when they open.
Fitbit's call center is closed now. We will send GetHuman2224655 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman2224655 may need:
Order number, Name on account, Email address on account, Billing address, and Phone number on account
The issue in GetHuman2224655's own words
fitbit charge * a gift bought on ** ** **. Losing time now ** mins slow. Trouble charging it, shows charging but only will charge two or three percent higher, even after being plugged in all night. Screen no longer comes on when you turn your wrist and harder to swipe or tap screen to come on. Have tried rebooting and restarting but does not correct the problems. What are my options? This was given to me as a present it worked great for a couple of weeks now just frustrating,
GetHuman2224655 did not yet indicate what Fitbit should do to make this right.
I have an issue with Fitbit too
How GetHuman2224655 fixed the problem
We are waiting for GetHuman2224655 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Fitbit customer problems.
How do I get device support from Fitbit?Can my Fitbit be repaired?
Do you have a customer issue as well?
We can help you get Fitbit's attention and get better help faster. Tap below to get started.
Having Fitbit issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2224655 fixes it.
This email address isn't valid

Fitbit

Customer service issue
Reported by GetHuman2224655
Feb 16th, 2019 - 8 mons ago
I have an issue with Fitbit too
Not resolved
Seen by 7 customers so far
Similar issue to 3548 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2224655 started working on this issue
Feb 16th 11:24pm