I order Fitbit charge* on Friday *th February, I was tracking it on dpd, then it said i...

GetHuman2220906's customer service issue with Fitbit from February 2019

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The issue in GetHuman2220906's own words
I order Fitbit charge* on Friday *th February, I was tracking it on dpd, then it said it had been redirected. I rang them to ask why and was told the full address was not on the parcel. It will not be delivered until Monday,. I am very disappointed as it is a birthday gift and will now be three days late due to incompetence from Fitbit, I can assure you it won't happen again as I won't order again from your company.**Frances Gildea
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Fitbit

Customer service issue
Reported by GetHuman2220906
Feb 16th, 2019 - 8 mons ago
I have an issue with Fitbit too
Not resolved
Seen by 3 customers so far
Similar issue to 3536 others
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Timeline
GetHuman2220906 started working on this issue
Feb 16th 12:02pm
GetHuman2220906 shared this issue with others over email
Feb 16th 1:16pm