I have the fitbit versa. I understood it to be water resistant to **m. it has the swim...

GetHuman-justjoke's customer service issue with Fitbit from January 2019

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The issue in GetHuman-justjoke's own words
I have the fitbit versa. I understood it to be water resistant to **m. it has the swim program on it. today I went in the water with it on and now it does not work. I don't think it will be covered under warranty as it is more than **mnths old however I paid over $*** dollars for this and would like it to work. where can I have it repaired or would fitbit replace. I live at Pottsville nsw postcode ****. I don't know where to have it repaired by a reputable repairer.
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Customer service issue
Reported by GetHuman-justjoke
Jan 14th, 2019 - 9 mons ago
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Jan 14th 5:47am
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Jan 14th 5:49am