I have the fitbit versa. I understood it to be water resistant to **m. it has the swim...

GetHuman-justjoke's customer service issue with Fitbit from January 2019

4 views
 | 
2840 similar
 | 
0 following
Help with my Fitbit issue
GetHuman-justjoke's next move: talk to Fitbit when they open.
Fitbit's call center is closed now. We will send GetHuman-justjoke a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-justjoke may need:
Order number, Name on account, Email address on account, Billing address, and Phone number on account
The issue in GetHuman-justjoke's own words
I have the fitbit versa. I understood it to be water resistant to **m. it has the swim program on it. today I went in the water with it on and now it does not work. I don't think it will be covered under warranty as it is more than **mnths old however I paid over $*** dollars for this and would like it to work. where can I have it repaired or would fitbit replace. I live at Pottsville nsw postcode ****. I don't know where to have it repaired by a reputable repairer.
GetHuman-justjoke did not yet indicate what Fitbit should do to make this right.
I have an issue with Fitbit too
How GetHuman-justjoke fixed the problem
We are waiting for GetHuman-justjoke to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Fitbit customer problems.
How do I get device support from Fitbit?Can my Fitbit be repaired?
Do you have a customer issue as well?
We can help you get Fitbit's attention and get better help faster. Tap below to get started.
Having Fitbit issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-justjoke fixes it.
This email address isn't valid

Fitbit

Customer service issue
Reported by GetHuman-justjoke
Jan 14th, 2019 - 9 mons ago
I have an issue with Fitbit too
Not resolved
Seen by 4 customers so far
Similar issue to 2840 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-justjoke started working on this issue
Jan 14th 5:47am
GetHuman-justjoke shared this issue with friends on Facebook
Jan 14th 5:49am