Hi this is elizabeth grace and I am writing it refer to my my Fitbit charge * is not st...

GetHuman-love_abl's customer service issue with Fitbit from December 2018

2 views
 | 
2054 similar
 | 
0 following
Help with my Fitbit issue
First: share to improve GetHuman-love_abl's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-love_abl's next move: talk to Fitbit when they open.
Fitbit's call center is closed now. We will send GetHuman-love_abl a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-love_abl may need:
Order number, Name on account, Email address on account, Billing address, and Phone number on account
The issue in GetHuman-love_abl's own words
Hi this is elizabeth grace and I am writing it refer to my my Fitbit charge * is not staying charged for more than ** hours ...... I ha e received my Fitbit in sep for a birthday gift and it’s has gotton to where it is not holding a charge ........ I have tried buying a new charger and it has not helped this problem ..... can you help me with this problem ....plz email me for anything that will help
GetHuman-love_abl did not yet indicate what Fitbit should do to make this right.
I have an issue with Fitbit too
How GetHuman-love_abl fixed the problem
We are waiting for GetHuman-love_abl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Fitbit's attention and get better help faster. Tap below to get started.
Having Fitbit issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-love_abl fixes it.
This email address isn't valid

Fitbit

Customer service issue
Reported by GetHuman-love_abl
Dec 3rd, 2018 - 6 mons ago
I have an issue with Fitbit too
Not resolved
Seen by 2 customers so far
Similar issue to 2054 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-love_abl started working on this issue
Dec 3rd, 2018 12:58am