I am ** years young and Love my Fitbit. I have had three. Recently I had a hip replacem...

GetHuman1349905's customer service issue with Fitbit from October 2018

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The issue in GetHuman1349905's own words
I am ** years young and Love my Fitbit. I have had three. Recently I had a hip replacement and am now returning to my activities. I began experiencing problems with my Alta. I would charge it and soon after wearing the screen would go blank. When I plugged it in it still had a charge. I stopped wearing it because of surgery September **th but am ready to get back walking. I like the Alta and had just purchased some new bands for it. Is there anything that can be done? Thank you so much. *Judy Smith, *****@***.com, **** Preston Drive, Springfield, Illinois, *****, ***-***-****.
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Fitbit

Customer service issue
Reported by GetHuman1349905
Oct 21st, 2018 - a mon ago
I have an issue with Fitbit too
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Timeline
GetHuman1349905 started working on this issue
Oct 21st 2:51pm