I bought my second Fitbit from JB HI FI Southland November last year - a Charge * and t...

GetHuman-bowenaut's customer service issue with Fitbit from October 2018

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The issue in GetHuman-bowenaut's own words
I bought my second Fitbit from JB HI FI Southland November last year - a Charge * and the band has slightly split near where it connects so it keeps falling off. I cannot find my receipt so I can’t claim a new band.*My other Fitbit did the same thing but it was one where you could not get replaceable bands. I am disappointed that they don’t last longer. I wear it every day but it should last longer I think.
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Fitbit

Customer service issue
Reported by GetHuman-bowenaut
Oct 19th, 2018 - a mon ago
I have an issue with Fitbit too
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Seen by 2 customers so far
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GetHuman-bowenaut started working on this issue
Oct 19th 11:04pm