Hi, I purchased my Charge * about * or * months ago from Walmart and purchased the warr...

GetHuman1364799's customer service issue with Fitbit from October 2018

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The issue in GetHuman1364799's own words
Hi, I purchased my Charge * about * or * months ago from Walmart and purchased the warranty. My Fitbit seems to run at a lag speed. I'm not sure it is calculating all my steps and my notifications from my phone are very slow. My calls are dropped prior to me getting a notification on this device. Please tell me options for repair or replacement. I would totally be interest in upgrading if that is an option as it's my understanding that the Versa works so much better than this device.
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Customer service issue
Reported by GetHuman1364799
Oct 17th, 2018 - 3 mons ago
I have an issue with Fitbit too
Not resolved
Seen by 2 customers so far
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GetHuman1364799 started working on this issue
Oct 17th, 2018 5:42pm