I have called several times about my broken fitbit. The battery only last about ** minu...
GetHuman-ronyanc's customer service issue with Fitbit from October 2018
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The issue in GetHuman-ronyanc's own words
I have called several times about my broken fitbit. The battery only last about ** minutes. Now it just simply says that it's overheating. Every time I called, they said it was because of the type of phone I have and they wouldn't honor the warranty. They also stated that fitbit was working on a resolution and I would hear back which of course never believed. I was a loyal customer of fitbit, recommending to everyone I knew that was into fitness. I have gone months without my fitbit or any response from the company.
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