Hello, i recently reported that my Fitbit was incorrectly recording and after contactin...

GetHuman-djbas's customer service issue with Fitbit from October 2018

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The issue in GetHuman-djbas's own words
Hello, i recently reported that my Fitbit was incorrectly recording and after contacting you it seemed to sort itself out ,apart from a couple of days where I was recorded as doing ***** steps, which was impossible due to office duties ! *Yesterday and today I have been unwell and I have barely got out of bed yet yesterday and today are recording high footsteps . Today I got out of bed to make coffee and I am back in bed yet recorded **** steps ...... my house is not that big . I think my device is malfunctioning , can you help me please ? Do I need to replace?
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Customer service issue
Reported by GetHuman-djbas
Oct 13th, 2018 - 3 mons ago
I have an issue with Fitbit too
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Seen by 2 customers so far
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GetHuman-djbas started working on this issue
Oct 13th, 2018 10:33am