I have a case open for a return on my Fitbit Versa.*This is the case number I believe...

GetHuman1319886's customer service issue with Fitbit from October 2018

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The issue in GetHuman1319886's own words
I have a case open for a return on my Fitbit Versa.*This is the case number I believe: ref:***D**N*lj.*****b*M*WNv:ref *and the tracking number on the return slip is:***** **** ******I did not realize that return label was FedEx and my USPS postal worker came and picked it up last Tuesday, **** and "says" he scanned it. After checking with Fitbit Support they said the tracking number is empty . I called my local USPS branches and they claim that all packages are sorted and that FedEx picks up regularly and they should have picked up and scanned by now. **I need to know if it was received by Fitbit by now. **Denise Principe
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Fitbit

Customer service issue
Reported by GetHuman1319886
Oct 11th, 2018 - a mon ago
I have an issue with Fitbit too
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GetHuman1319886 started working on this issue
Oct 11th 4:49pm