I have a case open for a return on my Fitbit Versa.*This is the case number I believe...

GetHuman1319886's customer service issue with Fitbit from October 2018

1353 similar
0 following
Help with my Fitbit issue
First: share to improve GetHuman1319886's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1319886's next move: talk to Fitbit when they open.
Fitbit's call center is closed now. We will send GetHuman1319886 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1319886 may need:
Order number, Name on account, Email address on account, Billing address, and Phone number on account
The issue in GetHuman1319886's own words
I have a case open for a return on my Fitbit Versa.*This is the case number I believe: ref:***D**N*lj.*****b*M*WNv:ref *and the tracking number on the return slip is:***** **** ******I did not realize that return label was FedEx and my USPS postal worker came and picked it up last Tuesday, **** and "says" he scanned it. After checking with Fitbit Support they said the tracking number is empty . I called my local USPS branches and they claim that all packages are sorted and that FedEx picks up regularly and they should have picked up and scanned by now. **I need to know if it was received by Fitbit by now. **Denise Principe
GetHuman1319886 did not yet indicate what Fitbit should do to make this right.
I have an issue with Fitbit too
How GetHuman1319886 fixed the problem
We are waiting for GetHuman1319886 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Fitbit's attention and get better help faster. Tap below to get started.
Having Fitbit issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Fitbit email you?
This email address isn't valid
Follow this issue
See how GetHuman1319886 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1319886
Oct 11th, 2018 - 3 mons ago
I have an issue with Fitbit too
Not resolved
Seen by 2 customers so far
Similar issue to 1353 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1319886 started working on this issue
Oct 11th, 2018 4:49pm