Good morning,*My sister bought a Fitbit Charge * when she was in Holland, just over a y...

GetHuman-ksvariou's customer service issue with Fitbit from October 2018

Help with my Fitbit issue
The issue in GetHuman-ksvariou's own words
Good morning,*My sister bought a Fitbit Charge * when she was in Holland, just over a year ago, in August ****. *She lives in Brazil.*The screen of her Fitbit cracked - she suddenly noticed it but doesn’t know how this happened. *She would like to know if this can be repaired and if this is still under guarantee.*She can send it to the UK, where I live, as someone we know is coming over soon.*Can you please advise?*Thank you very much
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Fitbit

Customer service issue
Reported by GetHuman-ksvariou
Oct 11th, 2018 - a mon ago
I have an issue with Fitbit too
Fixed
Seen by 4 customers so far
Similar issue to 1346 others
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Timeline
GetHuman-ksvariou started working on this issue
Oct 11th 9:37am
GetHuman-ksvariou indicated the issue is not fixed yet.
Oct 12th 1:11pm