I have owned at least * various Fitbits. I do not know what you people were smoking whe...

GetHuman-mfindlay's customer service issue with Fitbit from August 2018

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The issue in GetHuman-mfindlay's own words
I have owned at least * various Fitbits. I do not know what you people were smoking when you designed the replaceable band on the versa but is a piece of ****. I cannot get the band back on, my finger tips are throbbing and my fingernails are ripped up. I will be returning my new Versa and will be buying another brand. Or maybe I’ll wait for the class action lawsuit I’m sure will be brought against you over this.*Your “FORMER Loyal Customer”
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Fitbit

Customer service issue
Reported by GetHuman-mfindlay
Aug 25th, 2018 - 4 mons ago
I have an issue with Fitbit too
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Seen by 5 customers so far
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GetHuman-mfindlay started working on this issue
Aug 25th 5:59pm