The app does not show the calories and steps I have achieved on my dashboard. I have to...

GetHuman984014's customer service issue with Fitbit from August 2018

Help with my Fitbit issue
The issue in GetHuman984014's own words
The app does not show the calories and steps I have achieved on my dashboard. I have to go to history to see it. I have uninstalled and reinstalled the app a few times and this has not fixed it. I have had the fitbit blaze for almost * years and did not have any problem until now. Could you please fix the problem as I am planning to upgrade to fitbit versa and if this continues to be a problem I will consider to change to apple. Thank you
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Customer service issue
Reported by GetHuman984014
Aug 13th, 2018 - 7 mons ago
I have an issue with Fitbit too
Seen by 3 customers so far
Similar issue to 804 others
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GetHuman984014 started working on this issue
Aug 13th, 2018 2:51am
GetHuman984014 indicated the issue is not fixed yet.
Aug 13th, 2018 4:41am