I have a Fitbit Alta HR and my husband has a Fitbit Charge. We love them and purchased...

GetHuman-shoafsvi's customer service issue with Fitbit from July 2018

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The issue in GetHuman-shoafsvi's own words
I have a Fitbit Alta HR and my husband has a Fitbit Charge. We love them and purchased one for our daughter-in-law. Unfortunately she had problems with it about * months after receiving it. She ended up getting another fitness watch from my son to replace it. We tried to take it back to Kohl's but they only refund within ** days. Could you please send us a refund if we return the watch & purchase to you? I would be most appreciative!**Gerri
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Fitbit

Customer service issue
Reported by GetHuman-shoafsvi
Jul 26th, 2018 - 10 mons ago
I have an issue with Fitbit too
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Seen by 15 customers so far
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Timeline
GetHuman-shoafsvi started working on this issue
Jul 26th, 2018 7:59pm
GetHuman-shoafsvi indicated the issue is not fixed yet.
Jul 28th, 2018 7:45pm
GetHuman-shoafsvi indicated the issue is not fixed yet.
Jul 30th, 2018 9:16pm