I have a Fitbit Alta HR and my husband has a Fitbit Charge. We love them and purchased...
GetHuman-shoafsvi's customer service issue with Fitbit from July 2018
Help with my Fitbit issue
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The issue in GetHuman-shoafsvi's own words
I have a Fitbit Alta HR and my husband has a Fitbit Charge. We love them and purchased one for our daughter-in-law. Unfortunately she had problems with it about * months after receiving it. She ended up getting another fitness watch from my son to replace it. We tried to take it back to Kohl's but they only refund within ** days. Could you please send us a refund if we return the watch & purchase to you? I would be most appreciative!**Gerri
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