Need the actual watch ..this is great but don t have anything to put on ..agreement was...

GetHuman-leeleah's customer service issue with Fitbit from June 2018

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The issue in GetHuman-leeleah's own words
Receive the actual watch as agreed .the strap is no good to me w*out watch ... Need the actual watch ..this is great but don t have anything to put on ..agreement was to receive a replacement watch also.is the actual watch is the watch coming in a different package this NOT FIXED
That I did not receive the actual watch ..so have a MAJOR problem
Need the actual alta watch ..which was lost when the second watch band broke
Never had a problem .love the watch and compare with a friend to see who has reached there goal .tell everyone how accurate it is.problem is NOT fixed
Like what??????? Soooooo I am now getting very upset because you keep say this fixed but NO IT IS NOT STILL DON'T HAVE THE WATCH AS AGREED.please don't make a REAL problem please
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Fitbit

Alta
Customer service issue
Reported by GetHuman-leeleah
Jun 28th, 2018 - a yr ago
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Seen by 8 customers so far
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Timeline
GetHuman-leeleah started working on this issue
Jun 28th, 2018 11:14pm
GetHuman-leeleah indicated the issue is not fixed yet.
Jun 28th, 2018 11:14pm
GetHuman-leeleah indicated the issue is not fixed yet.
Jun 28th, 2018 11:24pm
GetHuman-leeleah indicated the issue is not fixed yet.
Jun 28th, 2018 11:26pm
GetHuman-leeleah indicated the issue is not fixed yet.
Jun 28th, 2018 11:27pm
GetHuman-leeleah indicated the issue is not fixed yet.
Jun 28th, 2018 11:35pm