Hi. I purchased a Fitbit charge * watch, on November **, **** and it has two issues, t...

GetHuman763202's customer service issue with Fitbit from June 2018

2 views
 | 
133 similar
 | 
0 following
Help with my Fitbit issue
Before contacting them, items GetHuman763202 may need:
Order number, Name on account, Email address on account, Billing address, and Phone number on account
GetHuman763202's next move: talk to Fitbit when they open.
Fitbit's call center is closed now. We will send GetHuman763202 a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman763202's own words:
Hi. I purchased a Fitbit charge * watch, on November **, **** and it has two issues, the gl*** has a thin crack down the center of the watch and the braclet is not secure it keeps detaching from the watch. can some one help me with the issue, it is less than a year that I have purchase it. your guidance is appreciated. *Thank you inadvance.
I trust that Fitbit will make this right and come up with a resolution that is fair.
Help with my Fitbit issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Fitbit's attention and get better help faster. Tap below to get started.
Having Fitbit issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Fitbit email you?
This email address isn't valid
Follow this issue
See how GetHuman763202 fixes it.
This email address isn't valid

Fitbit

Customer service issue
Reported by GetHuman763202
Jun 8th, 2018 - 14d ago
I have an issue with Fitbit too
Not resolved
Seen by 2 customers so far
Similar issue to 133 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman763202 started working on this issue
Jun 8th 2:49pm