The fitbit ap on my phone shows the fitbit needs charged. After charging the ap continu...

GetHuman-sandoz's tech support issue with Fitbit from April 2018

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The issue in GetHuman-sandoz's own words
The fitbit ap on my phone shows the fitbit needs charged. After charging the ap continues to show charging is still needed. Do not know how to correct.
GetHuman-sandoz did not yet indicate what Fitbit should do to make this right.
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Fitbit

tech support issue
Reported by GetHuman-sandoz
Apr 30th, 2018 - 7 mons ago
I have an issue with Fitbit too
Fixed
Seen by 2 customers so far
Similar issue to 1783 others
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Timeline
GetHuman-sandoz started working on this issue
Apr 30th 1:22pm
GetHuman-sandoz confirmed the issue is fixed. Hooray!
May 5th 1:13am