My Charge * stopped synch'ing with my Windows ** PC about * weeks ago. I upgraded the...
GetHuman-pcstish's tech support issue with Fitbit from April 2018
Help with my Fitbit issue
First: share to improve GetHuman-pcstish's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-pcstish's next move: talk to Fitbit when they open.
Fitbit's call center is closed now. We will send GetHuman-pcstish a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-pcstish's own words
My Charge * stopped synch'ing with my Windows ** PC about * weeks ago. I upgraded the fitbit app, did all the troubleshooting tips that the message board suggested, but still won't synch. Tried manually synch'ing, and it gets about a third of the way on the display bar, then halts.
GetHuman-pcstish did not yet indicate what Fitbit should do to make this right.
I have an issue with Fitbit too
How GetHuman-pcstish fixed the problem
We are waiting for GetHuman-pcstish to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.