I have a Fitbit charge * and my screen cracked in the middle. I’ve had it for almost...

GetHuman-huizar_j's Warranty claim issue with Fitbit from April 2018

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Help with my Fitbit issue
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Order number, Name on account, Email address on account, Billing address, and Phone number on account
GetHuman-huizar_j's next move: call Fitbit.
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The issue and preferred resolution, in GetHuman-huizar_j's own words:
I have a Fitbit charge * and my screen cracked in the middle. I’ve had it for almost * year and I’m not sure how it even happened. I wanted to see if there is anyway I can have it replaced. And what the cost will be?
I trust that Fitbit will make this right and come up with a resolution that is fair.
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Fitbit

Warranty claim issue
Reported by GetHuman-huizar_j
Apr 29th, 2018 - 3 mons ago
I have an issue with Fitbit too
Not resolved
Seen by 11 customers so far
Similar issue to 590 others
2 customers following this
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Timeline
GetHuman-huizar_j started working on this issue
Apr 29th 1:44pm