It showed an error - Load a clock face

GetHuman-missch's tech support issue with Fitbit from April 2018

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The issue and preferred resolution, in GetHuman-missch's own words:
Load a clock face ... It showed an error
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Fitbit

Fitbit Versa
tech support issue
Reported by GetHuman-missch
Apr 24th, 2018 - 3 mons ago
I have an issue with Fitbit too
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GetHuman-missch started working on this issue
Apr 24th 5:56pm