It won’t charge anymore than *** of the way - Charge it - I will charge it all night wh...

GetHuman-anncess's Warranty claim issue with Fitbit from April 2018

Help with my Fitbit issue
The issue in GetHuman-anncess's own words
Charge it ... It won’t charge anymore than *** of the way
I will charge it all night while I sleep, and the charge will only last a few hours
I’ve only had it since the end of July ****, so I think a good resolution would be a new Fitbit alta
I have an issue with Fitbit too
How GetHuman-anncess fixed the problem
I called Fitbit and they’re solving the problem, was a super quick phone call, didn’t have to wait at all.
Please help with my Fitbit issue
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Fitbit

Alta
Warranty claim issue
Reported by GetHuman-anncess
Apr 22nd, 2018 - 7 mons ago
I have an issue with Fitbit too
Fixed
GetHuman-anncess shared how to fix
Seen by 32 customers so far
Similar issue to 1850 others
0 customers following this
Items needed
Order number
Name on account
Email address on account
Billing address
Phone number on account
Timeline
GetHuman-anncess started working on this issue
Apr 22nd 9:51pm
GetHuman-anncess indicated the issue is not fixed yet.
Apr 23rd 2:46am
GetHuman-anncess confirmed the issue is fixed. Hooray!
Apr 24th 1:29am