When it stopped updating - Update - I read on a Fitbit support site that I was to conne...

GetHuman-ktress's tech support issue with Fitbit from April 2018

Help with my Fitbit issue
The issue in GetHuman-ktress's own words
Update ... When it stopped updating
I read on a Fitbit support site that I was to connect my Fitbit to another device when I tried to do this the Fitbit got stuck in the update mode with an explanation point
To know how I can fix this problem
I have an issue with Fitbit too
How GetHuman-ktress fixed the problem
Contacting Fitbit support
Please help with my Fitbit issue
Do you have a customer issue as well?
We can help you get Fitbit's attention and get better help faster. Tap below to get started.
Having Fitbit issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Fitbit email you?
This email address isn't valid


The product I am currently using is the Charge device
tech support issue
Reported by GetHuman-ktress
Apr 18th, 2018 - 8 mons ago
I have an issue with Fitbit too
Seen by 5 customers so far
Similar issue to 2316 others
0 customers following this
Items needed
Order number
Name on account
Email address on account
Billing address
Phone number on account
GetHuman-ktress started working on this issue
Apr 18th 2:50am
GetHuman-ktress confirmed the issue is fixed. Hooray!
Apr 18th 4:54am