My * year old daughter had the smart stages handbag bought for her for christmas. I am...
GetHuman2460719's customer service issue with Fisher-Price from March 2019
Help with my Fisher-Price issue
Next: our robot will wait on hold for GetHuman2460719 to get a Fisher-Price rep on the line!
Always use the GetHuman Phone tocall Fisher-Price. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2460719's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2460719 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman2460719's own words
My * year old daughter had the smart stages handbag bought for her for christmas. I am very disappointed with this product. At first i thought this was grear as my daughter really enjoys playing with it and even my * year old son plays with it with her too. The bag comes wuth accessories which are very brightly coloured and very eye catching however ine of the songs the handbag sings mentions we have * keys purple and green. Now when checking the keys that came with the bag i could see that there is one purple and one yellow key. The songs clearly mentions a green key however a green key is not included and upon checking images on google incase by mistake our handbag was provided with a different coloured key i found that all the pictures show a yellow and purple key so im very confused as to why the song mentions purple and green. This is a smart stages toy which has different levels for the children to experience and learn according to their development level but surely this is not aetting a great example when the toy has the wring coloured keys with it. Surely this is going to be teaching children their colours wrong rather than educating them. Im very disappointed with this.
GetHuman2460719 did not yet indicate what Fisher-Price should do to make this right.
I have an issue with Fisher-Price too
How GetHuman2460719 fixed the problem
We are waiting for GetHuman2460719 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.