The ice is melting - Get ice - Freezer defrosting

GetHuman613239's customer service issue with Fisher & Paykel from April 2018

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Help with my Fisher & Paykel issue
Before contacting them, items GetHuman613239 may need:
Where was the item purchased, Order number (if applicable), and Billing address
GetHuman613239's next move: have a Fisher & Paykel rep call.
Always use the GetHuman Phone tocall Fisher & Paykel. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman613239's own words:
Get ice ... The ice is melting
Freezer defrosting
Start working again
Help with my Fisher & Paykel issue
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Fisher & Paykel

Refrigerate: freezer not working
Customer service issue
Reported by GetHuman613239
Apr 19th, 2018 - 3 mons ago
I have an issue with Fisher & Paykel too
Not resolved
Seen by 2 customers so far
Similar issue to 7 others
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Timeline
GetHuman613239 started working on this issue
Apr 19th 11:53pm