FirstEnergy Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about FirstEnergy customer service, archive #1. It includes a selection of 1 issue(s) reported June 7, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am assisting my brother, who has heart problems, agoraphobia, and is battling depression. His girlfriend moved out, causing the electric to be shut off at his trailer. Upon trying to transfer the service to his name, he discovered a bill was run up fraudulently. He is diligently working to pay off the amount owed. Given his low income and urgent need for electricity, it would be greatly beneficial for him to arrange a payment plan. His name is Mark S., residing at 29 Meadowbrook Acres, Parkersburg, WV [redacted]. Due to his circumstances, prompt assistance in setting up a payment arrangement and restoring his electricity is sincerely appreciated. Thank you for your help. - Janet W., concerned sister.
Reported by GetHuman3046635 on пятница, 7 июня 2019 г., 2:04
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