Iam writting to dispute a late payment notification on my mortgage loan acount...

GetHuman-amerikam's customer service issue with First Tennessee Bank from July 2018

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The issue in GetHuman-amerikam's own words
Iam writting to dispute a late payment notification on my mortgage loan acount (* **********)which stated that the bank had not received any payment from May *st. to June *st.*I request that this late payment be assessed for accuracy. I am sure this reporting is incorrect due to the knowlege that ever since I*ve had this loan all the payments have been debited from my account by the bank, there is always more than enough money in my account to cover those monthly payments. As your records will show I have never been late with my payments so as a long time customer in excellent standing, I respectfully request that you remove the lateness from my credit report as soon as possible since I have never been on a lateness report before and up to now my payment history had been spotless.* I look foward to your repply and a resolution to my problem*Thank you very much, *Luis Velazquez, America Velazquez

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First Tennessee Bank

Customer service issue
Reported by GetHuman-amerikam
Jul 10th, 2018 - 4 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 8 others
0 customers following this

Timeline

GetHuman-amerikam started working on this issue
Jul 10th, 2018 3:33pm